PJ Digital Marketing - Policies

Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Business information and requirements
• Communication records

How We Use Your Information

• To provide and maintain our services
• To communicate with you about our services
• To improve our website and services

Data Protection

We implement appropriate security measures to protect your personal information. We do not sell or share your data with third parties for marketing purposes.

Terms & Conditions

Service Agreement

By engaging our services, you agree to:

• Provide accurate information required for service delivery
• Make timely payments as per the agreed schedule
• Cooperate with our team for successful project completion

Service Delivery

Service timelines are estimates and may vary based on project complexity and client responsiveness. We are not responsible for delays caused by third-party platforms or client-side issues.

Limitation of Liability

PJ Digital Marketing's liability is limited to the service fees paid. We are not liable for indirect damages or business losses.

Refund Policy

Eligibility for Refunds

Refunds may be considered under the following circumstances:

• If services have not been initiated
• In case of service cancellation within 24 hours of booking
• If we fail to deliver agreed services

Non-Refundable Items

• Third-party advertising spend (Google Ads, Facebook Ads, etc.)
• Completed work that has been delivered and approved
• Domain registration and hosting fees

Refund Process

Refund requests must be submitted via email to support@pjdigitalmarketing.com. Processing may take 7-14 business days.

Disclaimer

PJ Digital Marketing provides digital marketing services with the goal of improving our clients' online presence. However, we cannot guarantee specific results including but not limited to:

• Exact search engine rankings
• Specific number of leads or sales
• Particular return on investment (ROI)

Digital marketing results depend on various factors including market conditions, competition, budget allocation, and industry trends.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website.

How We Use Cookies

• To remember your preferences
• To analyze website traffic and performance
• To improve user experience

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.