Technology

Google to shut down Hangouts, migrate users to Google Chat


Google

Google is beginning the method of shutting down its Hangouts app and migrating customers to Google Chat, the corporate says in a new blog post. The transfer makes good on plans Google originally laid out in 2019, when it retired Hangout assist for G Suite prospects and hinted that particular person customers would comply with go well with in 2020.

“Beginning within the first half of 2021, everybody can start upgrading from Hangouts to Chat,” Google says. “To make sure a easy transition, we are going to assist mechanically migrate your Hangouts conversations, together with contacts and saved historical past.” The corporate provides that it will share extra steerage when the transition begins, with precise timing nonetheless to be decided.

As a part of the transfer, Google says that it plans to finish Fi assist in Hangouts early subsequent yr, with the identical SMS entry relocated to the Messages app.

“Fi customers will be capable to make voice calls and examine voicemail from Messages for internet, handle conversations from Messages throughout gadgets (even when their telephone is off) and migrate their current Hangouts conversations,” Google says. “Starting this month, we’ll present steerage about these modifications and direct Hangouts Fi customers to Messages or the default SMS app on their telephone.”

Google says {that a} comparable transition to the Voice app is in retailer for Google Voice customers, and provides that it will not be lengthy earlier than you are not in a position to make telephone calls from the Hangouts app in any respect.

“New telecommunications laws are being launched within the EU and U.S. starting in 2021,” says Google. “To adjust to these new laws, we have to take away the decision telephones characteristic in Hangouts. In October, we’ll begin displaying affected customers an in-product notification with steerage on learn how to obtain refunds on their remaining calling credit, and early subsequent yr, we’ll take away the characteristic solely.”

The modifications come throughout a time by which video conferencing providers are booming on account of continued efforts to mitigate the unfold of COVID-19. In April, Google informed PJDM that its Meet videoconferencing software program was including 2 million users a day after logging 2 billion minutes of video calls throughout March. Key competitor Zoom noticed its personal surge of customers on the onset of the pandemic, with a bounce of more than 100 million users between March and April.

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Author

Ry Crist