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Fully’s Jarvis standing desk is good, but its customer service is even better

Thankfully, we had a visitor room that we might remodel into a brief workplace. After transferring some furnishings round and doing a little bit of redecorating, I formally “moved” my workspace upstairs. However my desk scenario was nonetheless fairly dire. I truly ended up utilizing a folding stitching desk as a stopgap within the visitor room as a result of I needed to maintain the writing desk downstairs. I believed I’d be okay with it since this case was purported to be non permanent. However as weeks become months, I spotted this was most likely the way it’s going to be for the lengthy haul. 

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After doing copious quantities of analysis, I settled on the aforementioned Jarvis Bamboo Standing Desk by Totally. It has a ton of optimistic critiques, I preferred the design and it is available in a sufficiently small dimension to slot in our area. At round $600, it’s not low cost, however I discovered that it’s truly pretty priced in comparison with related desks (the Uplift V2, for instance, is round $50 extra for the same configuration). After a short transport delay as a consequence of a back-ordered bamboo desktop, I lastly acquired the whole lot every week or so after I ordered it. 

However then I bumped into an issue. After placing the entire thing collectively, I spotted (to my dismay) that the desk was a lot too excessive for my 5 foot three stature. I had mistakenly ordered the mid-range desk body, which has a minimal peak of 29 inches, and never the extended-range desk body, which has a minimal peak of 24.5 inches. My husband was particularly irritated as a result of he had spent practically an hour placing the entire thing collectively, solely to have me disenchanted on the end result. 

At first, I believed I might make it work. Perhaps if I piled a number of further cushions on my chair, I might have a greater sitting peak. Or perhaps if I simply dedicated to standing all day lengthy it might be okay. However after a number of days, elements of my physique began to harm, and I made a decision that the poor ergonomics have been accountable. I bristled on the considered having to dismantle the desk and return the entire thing, however I emailed the corporate anyway, informing them of my dilemma. 

To my absolute shock, Totally was prepared and prepared to alternate simply the body, which allowed me to swap out the legs whereas preserving the desktop and its elements largely intact. In different phrases, I might buy the extended-range body by itself, swap it out with the mid-range body, ship that again to them, and I’ll get the distinction in worth refunded to me (The extended-range body is barely $20 greater than the mid-range possibility). 

Fully Jarvis

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In just a little over every week, the extended-range body arrived. We then took aside the desk’s present body as greatest we might, and changed it with the brand new one. It took a bit of labor — it’s not fairly as simple as the corporate claims — however we received it performed in beneath an hour. Then, since we had already thrown away the previous packaging, we merely put the previous body into the field the brand new body got here in. 

What’s extra, I needn’t have nervous in regards to the trouble and value of returning it. Totally despatched FedEx to choose up the field straight from my home and coated the entire transport bills. I didn’t even should print out a return label. What I believed could be an entire nightmare of a returns course of was truly extremely clean. 

Importantly, I’m additionally now a lot happier with the desk, and not should endure from poor posture. When sitting, I can decrease it to the purpose the place my elbows are on the correct 90 levels, which I wasn’t capable of do earlier than. I additionally opted for the superior controller the place I can assign reminiscence presets for my desired sitting and standing heights — urgent a single button and having it robotically go up or down is unbelievable (I might’ve most popular tactile buttons to the touch-sensitive OLED ones, but it surely’s a minor quibble). I’m discovering myself standing at my desk extra continuously because of this. The desk itself can be beautiful, with a good-looking bamboo end and loads of area for my laptop computer, keyboard, trackpad and numerous different knickknacks. 

If Totally hadn’t made the returns course of really easy, I might’ve possible needed to endure via both a difficult alternate, or years of putting up with a less-than-perfect workplace desk that I had spent a whole bunch of {dollars} on. As a substitute, I now have a desk that I’m very pleased with, and I’ve the corporate’s actually wonderful customer support to thank for it. 

#Fullys #Jarvis #standing #desk #good #buyer #service

Author

PJ

PJ is the Digital Marketer & Founder of PJ Digital Marketing, has involved in this field from 2010 onwards. Also the owner of a few more sites in different fields.